Effective Date: 18-April-2025
Sukaaj ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us when you visit our website [https://sukaaj.com] (the “Site”), shop with us, or interact with our services (collectively, the “Services”). This Privacy Policy outlines how we collect, use, share, and safeguard your information.
By accessing or using our Services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
a. Information You Provide to Us:
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Name, address, phone number, and email
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Billing and shipping information
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Account login details
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Information shared during customer service communication
b. Automatically Collected Information:
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IP address, browser type, device information
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Usage data including pages viewed, time spent, and interactions
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Cookies and similar tracking technologies
c. Information from Third Parties:
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Payment gateways (e.g., Razorpay, Paytm, etc.)
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Social media platforms (if you connect or interact through them)
2. How We Use Your Information
We use your information for the following purposes:
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To process and deliver your orders (e.g., saris, kurtas, pajamas, etc.)
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To manage your account and provide customer support
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For marketing and promotional communication (with your consent)
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To analyze and improve our Services
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To detect and prevent fraud or misuse of the platform
3. Sharing Your Information
We may share your data with:
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Service providers (e.g., delivery partners, payment processors)
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Marketing and advertising partners (for promotional campaigns)
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Legal authorities, when required by applicable Indian laws
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In case of a merger, acquisition, or business transfer
We do not sell your personal information.
4. Cookies and Tracking Technologies
Sukaaj uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. However, disabling cookies may limit some functionalities of our Site.
5. Security
We take reasonable measures to secure your personal information. While no method is 100% secure, we work to protect your data from unauthorized access, loss, misuse, or alteration.
6. Retention of Information
Your data is retained only as long as necessary to fulfill the purposes outlined above unless a longer retention period is required by law (e.g., tax or regulatory requirements in India).
7. Your Rights (India-Specific)
You have the right to:
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Access your personal information
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Request correction or deletion of your data
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Withdraw consent at any time (where processing is based on consent)
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Opt-out of marketing communications
To exercise these rights, please contact us at support@sukaaj.com / 9313477302.
8. Children's Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us for deletion.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies before submitting any personal data.
10. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Services after such changes indicates your agreement to the updated terms.
