Effective Date: 18-April-2025
Customer Support Email: support@sukaaj.com
At Sukaaj, we want you to love what you wear. If something isn't right, we’re here to make the process smooth and simple.
Return Policy
We offer a 5-day return policy, which means you have 5 days after receiving your item to request a return.
To be eligible for a return:
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The item must be in original condition, unworn, unwashed, with tags attached
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Must be returned in the original packaging
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A receipt or proof of purchase is required
To initiate a return, please contact us at support@sukaaj.com.
Once your return is accepted, you’ll receive:
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A return shipping label
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Instructions on how and where to send your package
Note: Items sent back without prior return approval will not be accepted.
Damages & Issues
Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately at support@sukaaj.com. We will evaluate the issue and make it right.
Exchange Policy
We offer exchanges within 7 days of delivery. To qualify:
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Products must be unworn, unwashed, unused, and in original condition
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All tags must be attached
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Exchange delivery may take up to 7 working days
If you'd like to exchange a product, we recommend:
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Returning the item
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Once accepted, place a new order for the replacement item
Refunds
Once we receive and inspect your return, we’ll notify you of approval status.
If approved:
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Refunds will be processed to your original method of payment
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Please allow 7–10 business days for the credit to reflect
If 15 business days have passed since your refund was approved and you haven’t received it, contact us at support@sukaaj.com
Need Help?
For any return or exchange-related questions, don’t hesitate to contact us:
📧 Email: support@sukaaj.com
We’re here to ensure your experience with Sukaaj is smooth, transparent, and satisfying.
